The ITIL 4 Foundation qualification is intended to introduce candidates to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts, and to show them how they can improve their work and the work of their organization with ITIL 4 guidance. Furthermore, the qualification will provide the candidate with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working.

The ITIL 4 Foundation examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the ITIL 4 service management framework, as described in the syllabus below, to be awarded the ITIL 4 Foundation qualification. The ITIL 4 Foundation qualification is a prerequisite for the ITIL 4 higher level qualifications, which assess the candidate’s ability to apply their understanding of the relevant parts of the ITIL framework in context.

ODL Students Eligible for UCSI College Convocation

Upon completion of ODL courses, students are eligible to attend the UCSI College convocation, where they will wear the graduation gown and receive a certificate in place of a scroll. Please note, the graduation fee is not included in the course fee.

Start Date : 01 Jul 2026 End Date : 30 Sep 2026 Price : RM 3000.00 Per Course
Number of Item : 1
Total (RM) : 3000.00